:root{color-scheme:light;--page: #f9f9f7;--surface: #fcfcfb;--surface-raised: #ffffff;--ink: #0b0b0b;--ink-secondary: #52514e;--ink-muted: #898781;--border: rgba(11, 11, 11, .1);--border-strong: rgba(11, 11, 11, .16);--gridline: #e1e0d9;--primary: #2a78d6;--primary-hover: #1c5cab;--primary-wash: rgba(42, 120, 214, .1);--primary-ink: #ffffff;--good: #0ca30c;--good-text: #006300;--good-wash: rgba(12, 163, 12, .12);--warning: #fab219;--warning-wash: rgba(250, 178, 25, .16);--serious: #ec835a;--serious-wash: rgba(236, 131, 90, .14);--critical: #d03b3b;--critical-wash: rgba(208, 59, 59, .12);--neutral-wash: rgba(11, 11, 11, .06);--cat-blue: #2a78d6;--cat-green: #008300;--cat-magenta: #e87ba4;--cat-yellow: #eda100;--cat-aqua: #1baf7a;--cat-orange: #eb6834;--cat-violet: #4a3aa7;--cat-red: #e34948;--seq-250: #86b6ef;--seq-300: #6da7ec;--seq-350: #5598e7;--seq-450: #2a78d6;--seq-500: #256abf;--seq-550: #1c5cab;--seq-600: #184f95;--radius-sm: 6px;--radius: 10px;--radius-lg: 14px;--shadow-sm: 0 1px 2px rgba(11, 11, 11, .04);--shadow: 0 2px 8px rgba(11, 11, 11, .06), 0 1px 2px rgba(11, 11, 11, .05);--shadow-lg: 0 12px 32px rgba(11, 11, 11, .12);--font: system-ui, -apple-system, "Segoe UI", sans-serif}@media (prefers-color-scheme: dark){:root:where(:not([data-theme=light])){color-scheme:dark;--page: #0d0d0d;--surface: #1a1a19;--surface-raised: #212120;--ink: #ffffff;--ink-secondary: #c3c2b7;--ink-muted: #898781;--border: rgba(255, 255, 255, .1);--border-strong: rgba(255, 255, 255, .18);--gridline: #2c2c2a;--primary: #3987e5;--primary-hover: #5598e7;--primary-wash: rgba(57, 135, 229, .16);--good: #0ca30c;--good-text: #0ca30c;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3);--shadow: 0 2px 8px rgba(0, 0, 0, .35), 0 1px 2px rgba(0, 0, 0, .3);--shadow-lg: 0 12px 32px rgba(0, 0, 0, .5)}}:root[data-theme=dark]{color-scheme:dark;--page: #0d0d0d;--surface: #1a1a19;--surface-raised: #212120;--ink: #ffffff;--ink-secondary: #c3c2b7;--ink-muted: #898781;--border: rgba(255, 255, 255, .1);--border-strong: rgba(255, 255, 255, .18);--gridline: #2c2c2a;--primary: #3987e5;--primary-hover: #5598e7;--primary-wash: rgba(57, 135, 229, .16);--good: #0ca30c;--good-text: #0ca30c;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3);--shadow: 0 2px 8px rgba(0, 0, 0, .35), 0 1px 2px rgba(0, 0, 0, .3);--shadow-lg: 0 12px 32px rgba(0, 0, 0, .5)}*{box-sizing:border-box}body{margin:0;font-family:var(--font);color:var(--ink);background:var(--page);font-size:14px;-webkit-font-smoothing:antialiased}::selection{background:var(--primary-wash)}a{color:var(--primary)}.app{display:flex;min-height:100vh}.nav{width:232px;flex-shrink:0;background:var(--surface);border-right:1px solid var(--border);color:var(--ink);padding:16px 12px;display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100vh;overflow-y:auto}.nav-brand{display:flex;align-items:center;gap:8px;font-weight:700;font-size:15px;letter-spacing:-.01em;padding:4px 8px 16px}.nav-brand .logo-mark{width:26px;height:26px;border-radius:7px;background:linear-gradient(135deg,var(--primary),var(--cat-violet));display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0}.nav-section-label{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-muted);padding:14px 10px 6px}.nav a{display:flex;align-items:center;gap:10px;color:var(--ink-secondary);text-decoration:none;padding:8px 10px;border-radius:var(--radius-sm);font-size:13.5px;font-weight:500;transition:background .12s ease,color .12s ease}.nav a svg{flex-shrink:0;opacity:.85}.nav a:hover{background:var(--neutral-wash);color:var(--ink)}.nav a.active{background:var(--primary-wash);color:var(--primary)}.nav a.active svg{opacity:1}.nav-spacer{flex:1}.nav-footer{display:flex;flex-direction:column;gap:8px;padding-top:10px;border-top:1px solid var(--border)}.theme-toggle{display:flex;align-items:center;gap:8px;justify-content:space-between;padding:6px 10px;font-size:12.5px;color:var(--ink-secondary)}.theme-toggle-btns{display:flex;gap:2px;background:var(--neutral-wash);border-radius:999px;padding:2px}.theme-toggle-btns button{border:none;background:transparent;padding:4px 6px;border-radius:999px;display:flex;align-items:center;color:var(--ink-muted)}.theme-toggle-btns button.active{background:var(--surface-raised);color:var(--ink);box-shadow:var(--shadow-sm)}.system-status{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:var(--radius-sm);background:var(--neutral-wash);font-size:12px;color:var(--ink-secondary)}.status-dot-lg{width:8px;height:8px;border-radius:50%;background:var(--good);flex-shrink:0;box-shadow:0 0 0 3px var(--good-wash)}.status-dot-lg.off{background:var(--critical);box-shadow:0 0 0 3px var(--critical-wash)}.emergency-btn{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;padding:9px 10px;border-radius:var(--radius-sm);border:1px solid var(--critical);background:var(--critical-wash);color:var(--critical);font-weight:600;font-size:13px;cursor:pointer;transition:background .12s ease}.emergency-btn:hover:not(:disabled){background:var(--critical);color:#fff}.emergency-note{font-size:11px;color:var(--ink-muted);padding:0 2px}.content{flex:1;padding:28px 36px 60px;max-width:1180px;min-width:0}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:22px}.page-header-text h1{display:flex;align-items:center;gap:10px}.page-header-text p{margin:4px 0 0;color:var(--ink-secondary);font-size:13px;max-width:60ch}.page-header-actions{display:flex;gap:8px;flex-shrink:0}h1{font-size:21px;font-weight:700;letter-spacing:-.01em;margin:0 0 16px}h2{font-size:13px;font-weight:700}.filters{display:flex;gap:8px;margin-bottom:16px;flex-wrap:wrap;align-items:center}.filters input,.filters select{font:inherit}input,select,textarea{font:inherit;color:var(--ink);background:var(--surface-raised);border:1px solid var(--border-strong);border-radius:var(--radius-sm);padding:7px 10px;transition:border-color .12s ease,box-shadow .12s ease}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-wash)}textarea{width:100%;min-height:64px;resize:vertical;line-height:1.5}button{font:inherit;cursor:pointer;border-radius:var(--radius-sm);border:1px solid var(--border-strong);background:var(--surface-raised);color:var(--ink);padding:7px 13px;font-weight:500;display:inline-flex;align-items:center;gap:6px;transition:background .12s ease,border-color .12s ease,transform .05s ease}button:hover:not(:disabled){border-color:var(--border-strong);background:var(--neutral-wash)}button:active:not(:disabled){transform:scale(.98)}button.primary{background:var(--primary);color:var(--primary-ink);border-color:var(--primary)}button.primary:hover:not(:disabled){background:var(--primary-hover);border-color:var(--primary-hover)}button.danger{background:var(--critical);color:#fff;border-color:var(--critical)}button.danger:hover:not(:disabled){filter:brightness(.92)}button:disabled{opacity:.45;cursor:default}.table-wrap{background:var(--surface-raised);border-radius:var(--radius);border:1px solid var(--border);box-shadow:var(--shadow-sm);overflow:hidden;overflow-x:auto}table{width:100%;border-collapse:collapse;background:var(--surface-raised)}.table-wrap table{border-radius:0;box-shadow:none;border:none}table:not(.table-wrap table){border-radius:var(--radius);overflow:hidden;border:1px solid var(--border);box-shadow:var(--shadow-sm)}th,td{text-align:left;padding:11px 14px;font-size:13px;border-bottom:1px solid var(--gridline)}th{color:var(--ink-muted);font-weight:600;text-transform:uppercase;font-size:10.5px;letter-spacing:.05em;background:var(--surface)}tbody tr{cursor:pointer;transition:background .1s ease}tbody tr:hover{background:var(--neutral-wash)}tbody tr:last-child td{border-bottom:none}td.num,.tabular{font-variant-numeric:tabular-nums}.avatar{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:50%;background:var(--primary-wash);color:var(--primary);font-size:11px;font-weight:700;flex-shrink:0}.lead-cell{display:flex;align-items:center;gap:10px}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 9px 3px 7px;border-radius:999px;font-size:11px;font-weight:600;background:var(--neutral-wash);color:var(--ink-secondary);white-space:nowrap}.badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.badge.status-NEW{background:var(--neutral-wash);color:var(--ink-muted)}.badge.status-ENGAGING,.badge.status-CONNECT_PENDING{background:var(--primary-wash);color:var(--primary)}.badge.status-CONNECT_APPROVAL,.badge.status-WELCOME_PENDING,.badge.status-QUALIFY_PENDING{background:var(--warning-wash);color:#9a6b00}:root[data-theme=dark] .badge.status-CONNECT_APPROVAL,:root[data-theme=dark] .badge.status-WELCOME_PENDING,:root[data-theme=dark] .badge.status-QUALIFY_PENDING{color:var(--warning)}.badge.status-CONNECTED{background:#1baf7a24;color:var(--cat-aqua)}.badge.status-QUALIFIED{background:var(--good-wash);color:var(--good-text)}.badge.status-MANUAL_FOLLOWUP{background:#4a3aa71f;color:var(--cat-violet)}:root[data-theme=dark] .badge.status-MANUAL_FOLLOWUP{color:#a99cf0}.badge.status-CLOSED{background:var(--critical-wash);color:var(--critical)}.pagination{display:flex;gap:10px;align-items:center;margin-top:14px;font-size:12.5px;color:var(--ink-secondary)}.back-link{display:inline-flex;align-items:center;gap:4px;margin-bottom:14px;color:var(--ink-secondary);text-decoration:none;font-size:12.5px;font-weight:500}.back-link:hover{color:var(--primary)}.detail-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:22px;gap:16px}.detail-header .avatar{width:44px;height:44px;font-size:16px}.detail-header-top{display:flex;gap:14px;align-items:center}.detail-header h1{margin:0 0 2px}.detail-header .headline{color:var(--ink-secondary);margin:0 0 4px;font-size:13px}.detail-header a.profile-link{font-size:12px;display:inline-flex;align-items:center;gap:4px}.detail-grid{display:grid;grid-template-columns:1.6fr 1fr;gap:18px;align-items:start}@media (max-width: 900px){.detail-grid{grid-template-columns:1fr}}.card{background:var(--surface-raised);border-radius:var(--radius);border:1px solid var(--border);box-shadow:var(--shadow-sm);padding:18px;margin-bottom:16px}.card h2{text-transform:uppercase;letter-spacing:.05em;color:var(--ink-muted);margin:0 0 14px;display:flex;align-items:center;gap:7px}.card h2 svg{color:var(--ink-muted)}.message{padding:9px 12px;border-radius:var(--radius-sm);margin-bottom:8px;max-width:85%;font-size:13px;line-height:1.5;white-space:pre-wrap}.message.outbound{background:var(--primary-wash);color:var(--ink);margin-left:auto;border-bottom-right-radius:3px}.message.inbound{background:var(--neutral-wash);border-bottom-left-radius:3px}.message-meta{font-size:10.5px;color:var(--ink-muted);margin-top:3px}.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px 20px}.form-row{display:flex;flex-direction:column;gap:5px;font-size:12.5px;font-weight:600;color:var(--ink-secondary)}.form-row input,.form-row select,.form-row textarea{font-weight:400;color:var(--ink)}.form-hint{color:var(--ink-muted);font-size:11.5px;font-weight:400;margin-top:-8px;margin-bottom:4px}.kill-switch-banner{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-radius:var(--radius);margin-bottom:20px;background:var(--surface-raised);border:1px solid var(--border)}.kill-switch-banner.engaged{background:var(--critical-wash);border-color:#d03b3b4d}.empty-state{display:flex;flex-direction:column;align-items:center;gap:8px;color:var(--ink-muted);padding:48px 20px;text-align:center;font-size:13px;background:var(--surface-raised);border-radius:var(--radius);border:1px dashed var(--border-strong)}.empty-state svg{color:var(--ink-muted);opacity:.5}.analytics-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.analytics-tile{text-align:left;display:flex;flex-direction:column;gap:8px}.analytics-tile .tile-icon{width:30px;height:30px;border-radius:8px;background:var(--primary-wash);color:var(--primary);display:flex;align-items:center;justify-content:center}.analytics-value{font-size:26px;font-weight:700;letter-spacing:-.02em;font-variant-numeric:tabular-nums}.analytics-label{color:var(--ink-muted);font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}.funnel{display:flex;flex-direction:column;gap:10px}.funnel-row{display:grid;grid-template-columns:130px 1fr 56px;align-items:center;gap:12px}.funnel-label{font-size:12.5px;color:var(--ink-secondary);font-weight:500}.funnel-track{height:22px;background:var(--neutral-wash);border-radius:6px;overflow:hidden}.funnel-fill{height:100%;border-radius:6px;transition:width .4s ease}.funnel-value{font-size:12.5px;font-weight:700;font-variant-numeric:tabular-nums;text-align:right}.queue-status-row{display:grid;grid-template-columns:repeat(8,1fr);gap:8px}@media (max-width: 900px){.queue-status-row{grid-template-columns:repeat(4,1fr)}}.queue-tile{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px;text-align:center}.queue-tile .qval{font-size:18px;font-weight:700;font-variant-numeric:tabular-nums}.queue-tile .qlabel{font-size:10px;color:var(--ink-muted);text-transform:uppercase;letter-spacing:.03em;margin-top:2px}.error-banner{display:flex;align-items:center;gap:8px;background:var(--critical-wash);color:var(--critical);border:1px solid rgba(208,59,59,.25);border-radius:var(--radius-sm);padding:10px 14px;font-size:13px;margin-bottom:14px}.success-banner{display:flex;align-items:center;gap:8px;background:var(--good-wash);color:var(--good-text);border:1px solid rgba(12,163,12,.25);border-radius:var(--radius-sm);padding:10px 14px;font-size:13px;margin-bottom:14px}.section-divider{border:none;border-top:1px solid var(--border);margin:20px 0}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--page);padding:20px}.login-card{width:100%;max-width:340px;margin:0}.pill-checkbox{display:flex;align-items:center;gap:6px;font-size:12.5px;font-weight:500;color:var(--ink-secondary);padding:6px 10px;border-radius:999px;border:1px solid var(--border-strong);background:var(--surface-raised);cursor:pointer}